Can't compare two word files for unknown reason

The API responds with HTTP/1.1 422 A comparison document could not be created. This is usually caused by one or both of the input documents being corrupt or in an unsupported file format Access-Control-Allow-Origin: * Cache-Control: no-cache Content-Length: 0 Date: Fri, 15 Nov 2019 00:43:52 GMT Expires: -1 Pragma: no-cache X-Powered-By: ASP.NET correlation-id: 5423cacd-a15b-474f-8ad0-a1bead9ef22f

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